Workshop: Fine tuning Australian businesses

We understand how challenging it is to run a business. So we want to help by giving you the knowledge you need to put a more effective marketing strategy into action. That's why we're sending marketing specialists into 6 different small businesses across the country, ranging from toy makers to a café. Watch as they get advice and tips on how to improve their Word of Mouth, Customer Service, Social Media, Retail, Branding and Customer Relationship Management (CRM).

Meet the Experts

Find out all you need to know about our marketing specialists here.

Toolbox

Check out the transcripts for each episode.

Episodes

  • Introduction

    Learn about the nuts and bolts of White Pages Workshop.

  • Episode 1

    Meet our CRM specialist as he gives toy company, Tiger Tribe, valuable tips and tricks.

  • Episode 2

    See our CRM specialist suggest ways Tiger Tribe can implement his ideas.

  • Episode 3

    Learn how social media can improve The Vale Espresso Bar's marketing strategy.

  • Episode 4

    Watch as The Vale Espresso Bar's owner is shown how to put a social media strategy into action.

  • Episode 5

    Discover how word-of-mouth marketing can help lighting business, Limelight Illuminations.

  • Episode 6

    See our word-of-mouth specialist give Limelight Illuminations some valuable business advice.

  • Episode 7

    Find out how garden maintenance business, Amico, can improve its brand strategy.

  • Episode 8

    See the great rebranding results for garden maintenance business, Amico.

  • Episode 9

    Learn how small business, The Belly Bed, can approach customer service over the Internet.

  • Episode 10

    Learn about the solutions The Belly Bed can implement to improve their customer service experience online.

  • Episode 11

    Find out how Total Tools can improve their retailing experience for their customers.

  • Episode 12

    Learn how nationwide chain, Total Tools, can implement effective retailing solutions and monitor their progress.

The material contained in this video is general only and may not suit your individual objectives, financial situation or needs. It is not intended as a substitute for legal, financial and/or business advice on any matter. You should seek independent advice before acting on any information in this video. Sensis has compiled the White Pages® Workshop series with care. However, Sensis does not warrant that the information is free from errors or omissions or suitable for your intended use. To the maximum extent permitted by law, Sensis does not accept any liability for any loss, damage, costs or expenses incurred by you in connection with the contents of White Pages® Workshop series. Sensis Pty Ltd and the White Pages® Workshop Series are not sponsored, endorsed or associated with the third party social media sites.